Streamline and Automate Your Insurance Agency

Unify your business tools, save costs, and simplify operations with our affordable all-in-one platform. Join us now!

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Why use Taino Solutions

The market's most cost-effective, user-friendly, dependable, and efficient Agency Management System available

Unlock a New Level of Efficiency

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Automated Campaigns
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Say Goodbye to Tedious Manual Work. Embrace the Power of Our Automation Engine!

  • Smarter Campaigns: Simply drag & drop a prospect on the Sales Board to trigger automated campaigns. Say goodbye to manual follow-ups and hello to a more efficient, streamlined sales process with click-tracking.
  • Opportunities in Focus: Your team can focus on nurturing leads and closing deals, while our automation engine handles the heavy lifting of tracking and managing prospect movement.
  • Personalize Customer Engagement: Celebrate your customers' special moments! Let the automation pipeline send customized emails, texts, or even postcards on their birthdays, creating a personal touch that truly sets you apart.
  • Streamline your entire workflow: Create and share custom Web Forms, generate custom PDF Forms & Certificates within campaigns. Capture customer data, take actions, and notify agents promptly.

Learn more
Sales Manager

Master Your Sales Process with the Intuitive Sales Manager

The sales manager is a combination of seamlessly integrated features that make a real impact.

  • Experience the Power of an Efficient and User-Friendly Sales Board: Easily track all your deals and their projected value across multiple stages of the sales pipeline.
  • Leverage our In-House Automation Engine: Create customized automated pipelines that handle the most challenging aspects of your sales process, allowing you to focus on closing deals.
  • Effortlessly Manage Your Leads: Import leads, run targeted campaigns, and efficiently work with prospects until you secure the sale.
  • Stay Organized with Communication Tracking: Keep a comprehensive record of all communication types, ensuring no interaction with your prospects goes unnoticed.
Learn more

Is This Workflow Part of Your Process?
Simplified with Just a Few Clicks...

Use "Web Forms" for (1) Data
Collection
No more manual data entry...
  • Takes just a click to generate a custom WebForm
  • Then another click to send it via text
  • Customer quickly fills it out and submits!
  • The agent receives it and clicks, to either update or generate records
Use custom "PDF Forms" for (2) Docs Generation
Application forms or certificates...
  • Click to generate a PDF Form or Certificate
  • The form is automatically filled out for you
  • If required, the agent can make changes to the generated form
  • Save and/or send the PDF form by email if needed
Use "TainoSign" for (3) Docs E-Signing
Need proof of approval? Look no further...
  • Send an E-Sign request of an existing PDF Form with just a few clicks
  • Your customer receives it, either via text or email, and signs it!
  • The agent gets notified with a fully signed document!
Electronic Signing with TainoSign

Elevate Your Document Workflow with Taino's E-Signing Solution

Unlock the ultimate convenience and simplicity of electronic PDF document signing with TainoSign, our esteemed family product.

  • Generate a PDF Document: With just a few clicks, create a PDF Document that automatically populates with existing customer/policy data
  • Select Signature Placement: Choose the desired location within the document for the signature, and simply click to send.
  • Customer Sign-off: Your customer will receive a link via text or email, that will let them quickly sign it using their mobile phone.
  • Agent Confirmation: Finally, the agent will receive the fully signed document, completing the seamless process.
Learn more
Regular Forms

Experience a revolutionary shift with Custom Web Forms!

Eliminate time wasted on phone calls for customer information. Streamline the process with simple custom form submissions and automated record updates. Here's how it works:

  • 01. Design Your Form

    Effortlessly create your customized form using our intuitive drag & drop designer. Choose from a variety of elements to tailor the form to your specific needs.

  • 02. Share It

    Share your form with ease. Whether you want to send it to a specific customer or share a public link for broader submissions (e.g. quote applications & service requests), the choice is yours.

  • 03. Update Your Records

    Seamlessly update your records in just one click. Submitted forms can be automatically used to create new prospect or customer records, or update existing ones, saving you time and effort.
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Take Control of Payments with Taino Solutions

Simplify the payment process, providing peace of mind for both you and your customers.

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Capture Payments Easily on Behalf of Customers

Agents can process payments directly through the platform on behalf of your customers, ensuring a smooth and efficient transaction process.

Create Invoices with Convenient Payment Links

Easily generate invoices that include direct payment links, allowing your customers to settle their bills quickly and securely from any device.

Enhance Flexibility with Direct Payment Links

Share payment links via email or SMS, giving your customers the flexibility to pay at their convenience, while you maintain control over the process.

Streamline Payment Processing

Taino Solutions’ platform simplifies the payment process, helping you manage transactions efficiently and with confidence.

Simplify Your Email Marketing with Taino's Engine

Harness the power of our in-house Email Marketing module powered by Sendy, seamlessly integrated with your Taino Solutions package.

  • 100x Cheaper: Save big with just $1 per 10,000 emails, eliminating escalating fees based on subscriber count.
  • Detailed Campaign Insights: Gain valuable data on open rates, click-through rates, and geographical distribution to optimize campaign effectiveness and return on investment.
  • Streamlined Maintenance: Automate list management tasks like bounce and complaint handling for clean lists, freeing up time for strategic optimization.
Learn more
Campaign Reports - Email Marketing Engine
Campaign Lists - Email Marketing Engine
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Our Belief

Join Taino Solutions, become part of our global family, and receive unwavering support throughout your journey.

Keep it simple

Simple doesn’t equal easy. We believe in quality over quantity. We reduce ideas and solutions to their most seamless, elegant options.

Constant improvement

We strive for continuous improvement, enhancing our platform every single day. We learn, evolve, and grow together with our customers.

Customers first

Our customers' success is our top priority. We provide 24/7 support and offer customized solutions tailored to your specific needs.

A united family

Taino Solutions is a family-driven business rooted in respect and love. We are humble, authentic, and small but strong. Each of our clients is considered an integral part of our family.

Features

These are some of our key features. There is more available and much more to come.

Sales Manager

  • Improve your sales with the Sales Manager feature and its friendly sales board. You will keep track of calls, texts and emails while creating notes, tasks, quotes, appointments, etc. Learn more
  • Taino Solutions lets you import your leads and help you manage them. Learn more
  • Create targeted lists using custom rules for marketing campaigns. Learn more

Electronic Signing

  • Why sign papers in person when your customers can easily sign digital documents remotely via text/email? Learn more
  • We have TainoSign, an in-house eSign product for easier, inexpensive and reliable eSigning.
  • We also provide integration with EverSign for eSigning. Learn more

Carrier Downloads

  • If you want to go to the next level, you should be able to get all your transactions from your carriers synced into your Taino Account! Learn more
  • Stop entering data twice, making mistakes and missing important data/actions. With no extra efforts, you will have all your customer & policy data from different carriers synced into your Taino account.

Web Forms

  • With an easy drag and drop designer, choose from different elements to be included in your form. Learn more
  • You can either send forms to a specific customers or, just share a public link to get submissions from anyone. Learn more
  • With a single click, create new prospect/customer records or update existing ones. Learn more

PDF Forms and Certificates

  • Creating a custom form or certificate template in our platform can't be easier. Learn more
  • Upload PDFs or create them directly in our platform. Then you can easily customize them so customer & policy information gets auto-populated. Learn more
  • You can also generate and use your ACORD forms. Learn more

Custom Fields

  • The use of custom fields provides the flexibility you need when it comes to entering special type of data that the platform doesn't contains. In those cases, you can create as many fields you need and associate them to customers and policy records. Then these fields can be mapped to existing Web and Pdf forms. Learn more

Phone Calls

  • With the RingCentral integration, you will be able to make and take phone calls as well as exchanging texts right from within our platform. Learn more
  • All calls and texts logs are synchronized from your RingCentral account in a daily basis and, associated to your customer records. Learn more

Email & Texts

  • Integrate with your email server of preference, and your agents will be able to exchange emails with customers without leaving the platform. Learn more
  • The system will keep track of all the exchanges and will keep them associated to your customers. Learn more

Marketing

  • Harness the power of email marketing at an unbeatable value. Taino's Marketing engine is seamlessly integrated into our platform, offering robust features at a fraction of the cost. Plus, it's included in your package. Learn more
  • Need to send targeted messages via text? Taino's platform makes it easy to reach your audience via SMS. Learn more
  • Enhance your customer engagement by sending personalized birthday postcards automatically. Our platform streamlines the process for you. Learn more

Commissions Management

  • Define commissions based on rules for both levels, agents and agency. Create either dollar or percentage commissions based on transactions. Learn more
  • Keeping track of all your commissioned agents can't be easier. Taino provides graphic and tabular reports. Learn more

Quotes Management

  • You can either manually create or import quotes from your rater. Then using the tools available, you can easily manage them and your prospects, while the system keeps track of all activity. Learn more
  • If you use TurboRater for quoting, those quotes can be easily synced into your account. Learn more

Files Management

  • We all know that managing files can be a nightmare sometimes. Taino makes it easy for you, by letting organize, quickly find and keep track of all your customer/policy documents. Learn more

Tasks, Events & Reminders

  • Have you forgot to call a client? A quote that was not done in time? Do you need to keep your agents busy in a trackable and organized way? Use tasks! Learn more
  • You can easily create events and reminders in relation to existing customers and policies. Learn more
  • All events and reminders can be auto synced with your external calendar (e.g. Google Calendar). Learn more

Payments, Invoices & Receipts

  • Our platform lets you easily invoice your customers via email. Invoicing can be done either manually or automatically. Learn more
  • You can keep track of all the payments right at your policy page. Learn more
  • Agents can also create scheduled payments either manually or using the smart payment matrix Learn more

Reporting

  • Our platform provides you with 30+ reports including both, graphical and tabular data to help with your decision making and accounting. Learn more
  • Among all what's available, you will find reports about sales, commissions, expiring/expired policies, cancelled policies, renewals, payments, fees, etc.

Accounting

  • Seamlessly integrate with QuickBooks to sync invoices, payments, voided payments, receipts, and more.
  • Ensure your financial records are always up-to-date and accurate with automatic synchronization. Learn more

Online Payments

  • Integrate with Stripe to provide online payment links in invoices, simplifying the payment process for customers and agents. Learn more
  • Easily generate payment links and share them via text or email for quick and convenient payments. Learn more

Security & Permission Groups

  • As an agency owner when dealing with multiple offices and agents, you need proper security in place. Restrict or grant access to any module/page for an agent or a group of agents.
  • You can also restrict data visibility between offices and/or agents. You can also forbid agents from seeing customers, prospects, policies, etc. from others.

Customizing System Templates

  • Easily create and personalize dynamic HTML templates using the Taino templating language.
  • Tailor every email and PDF document to fit your brand, with options to add custom styling, logos, and personalized text. Read More

Dashboard

  • A dashboard full of customizable components for agents and agency owners.
  • You can add, position and resize them based on your priorities. Some of them showing helpful graphics of sales, commissions, growth, etc. Learn more

Team Chat

  • Your agents can interact between them right from inside our platform.
  • With a simple but strong and secure chat, you can tell when your agents are online and talk to them when needed.

Our customers' love speaks volumes, and we couldn't be more proud!

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    Taino came to change the game for us. We ended up adopting Taino Solutions to help on managing our two offices. We really appreciate the excellent support they have provided us. They are the best!
    Adriel Reyes Gonzalez Franchise Owner | Univista Insurance
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    Taino Solutions provides an uncommonly high caliber of customer service to support their first rate product. It is so refreshing to find such responsiveness in the business software space.
    Kimberly Skinner Director of Agent Development | Amerus Financial Group
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    It is super easy to work with Taino Solutions and their team. We have achieved great results since we are using it.
    Jorge Machado Owner | Angela's Insurance LLC
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    Taino Solutions let us manage 3 offices and 6 agents easier than ever for an amazing price. The support they provide is outstanding. They have addressed some of our special requests along the way as well.
    Neiva Echeverry Owner | J&L Multiservices

Some of our integrations

On top of all our built-in features, we also offer multiple integrations to enrich your experience

Intuit QuickBooks
INTUIT
quickbooks
Stripe
Stripe
Twilio
Twilio
Ring Central
RingCentral
SendGrid
SendGrid
Thanks.io
Thanks.io
Turbo Rater
TurboRater
Gmail
Gmail
Google Calendar
Google Cal
EverSign
EverSign

Built for insurance agencies and used by many others.

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Flexible

Thanks to all the available features and how they are related, Taino is being used for other type of businesses.

Efficient

Built with simple and efficient. The less steps to resolve the more tasks the better.

Secure

We care about you, we care about your data. So we have put all technologies available to secure our network and servers.

Fully Optimized

Taino is fast! The architecture behind provides the flexibility and power to support the most complex and valuable features.

Frequently Asked Questions

You can use it for free with limitations. For new agents, it may be enough. We can also offer you a trial period of a whole free month with full access.
This system with all its features and workflows is a good fit for any insurance agency out there (P&C, Life and Health, etc). Now, of course, there are specific features for one type or the other. Overall, you can automate and control most of your workflows with the tools provided by our platform.
Well, it all starts with the cost. Whether for a single agent/office business or for multiple agents/offices, we offer an unbeatable price. Now, of course, that alone is not enough. Our platform was built on the basis of finding the perfect (cost-effective) package for all independent agencies out there. We have plenty of features that we are sure should cover all you need to do, in order to improve and have better control over your business.
Our team is ready to help you with that! In most cases, we do it for free, depending on the source system. We already have multiple migration tools for existing AMS on the market. For those tools we already have, we do your data migration fast and free of charge!
We have multiple training videos available for you. But we also offer online training sessions depending on your needs. Taino can be learned in a matter of hours!
There are plenty of Electronic Signing services available out there. Some of them offer unlimited documents for a very low price BUT, this applies to the documents you manually create on their platform and not the ones you create when integrating those services with your Agency Management System. E-Signing services have different/special pricing for integrations like this, and none of them are cheap! The value lies in the integration; you want to keep track of all your documents, customers, tasks, policies, etc., from a single place. So here is where TainoSign comes into play, since it's a product that's part of our family, we can offer the best deal for electronic signing that you can have.
No! The carrier downloads feature is included in our two paid packages. Only the "Starter" doesn't include it because based on the volume of transactions limitations it already has, then it won't make that much of a difference.
That can easily be done using Custom Fields. Add as many fields as you need to your customer/prospect and policy/quote records. These fields can then be mapped/associated with existing PDF Forms or Web Forms, so they're used for autofilling purposes later.
Taino Solutions servers are running behind a firewall with up-to-date security technology in place. On the other hand, you can control who, how, when, and from where your data can be accessed. And for that, we have multiple levels of security. The first one is the “Office Level”; if you work with multiple offices, you can restrict access so agents from one office can't access data/transactions from another office. Then there's the “Agent Level”, which lets you restrict access to your agents, so they only can see and access the data they created or are associated with (e.g., Customers, prospects, policies, tasks, documents, etc.). And finally, there's security at the “Feature Level”. This one goes even further where you can grant or deny access to specific actions or modules across the platform (e.g., An agent is granted to generate PDF Forms, but they can't delete/edit them).

Our story in fast-forward!

It all started with two software geeks, each with over 20 years of experience creating cool stuff across different industries. Then came a relative who knew the ins and outs of the insurance world, and bam! We saw a chance to make something awesome. After a deep dive and a game-changing meeting in Miami, we realized the market was full of legacy systems making life hard for agents, so we decided to jump headfirst into the insurance game and shake the market.

Our mission was simple: build an affordable, all-in-one platform that has everything an insurance agency or agent could dream of. We wanted it to be super easy to use and flexible enough to handle everyone’s unique way of working. Oh, and top-notch, personalized customer support was non-negotiable.

So, we assembled a team, and here we are! We're more than just colleagues; we’re like a family on a mission to shake things up. Thanks for joining us on this journey—let’s keep breaking new ground together!

If you have any questions please, Contact Us

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